Your WhatsApp showroom. Always open.
Connect your catalog. Let customers discover products, ask questions, and enquire — right inside WhatsApp. Every conversation becomes a lead your team can act on.
The Cake Lounge
online
I am your AI assistant. I can show you our delicious cakes, cupcakes, and collections!
Try asking: "show me chocolate cakes" or pick an option below 👇
The Cake Lounge
2 items
Here are our delicious chocolate options! Check them out below:
Tap to view items 🍰🧁
Chocolate Truffle Cake
₹674.00 ₹899.00
Choco Lava Cupcake Box
₹449.00
Chocolate Truffle Cake
₹674.00 ₹899.00
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Good morning, The Cake Lounge
WhatsApp activity and customer follow-up for The Cake Lounge.
1 x Chocolate Truffle Cake...
One conversation, one structured lead.
Every WhatsApp enquiry follows the same structured path — from customer intent to a lead your team can act on.
1. Customer Intent
A real WhatsApp enquiry comes in
Customers ask for products in their own words — variants, pricing, availability, delivery questions, or bulk enquiries.
2. AI Processing
Merchat understands and matches
The AI classifies intent, searches your catalog, and surfaces the right products — no manual reply needed.
3. Structured Lead
Your team gets a lead, not a chat
The enquiry becomes a structured lead with name, phone, product interest, and conversation context — ready for follow-up.
Lead #L-2418 captured
Rahul M. · Festival Hamper · Bulk enquiry · Assigned to Sales
Everything your WhatsApp showroom needs.
AI-powered discovery, automated lead capture, and a content studio to fuel your social presence — all from one dashboard.
AI Product Discovery
Customers find products by category, size, color, price, or use case through natural WhatsApp chat. Your catalog becomes a conversation.
Lead Capture & Management
Every enquiry is auto-captured as a structured lead with source attribution, product interest, and conversation context. Your team follows up from a clean dashboard.
Social Content Studio
Generate campaign-ready posters, brand DNA backgrounds, QR codes, and multilingual content — all AI-powered, all from your catalog.
Exclusive Edition
Festival Gift Collection
Starting From
₹1,299
New Collection
Summer Arrivals
Catalog Live
Scan to Chat
Campaign-ready content from your catalog.
Select products, pick a style, and generate social-ready visuals in seconds. No designer needed.
- AI-generated posters with brand DNA
- Custom backgrounds from your brand style
- QR codes linked to your WhatsApp
- Multilingual captions and export
Live in 48 hours. Structured from day one.
Connect your catalog, configure your WhatsApp, and let Merchat handle the discovery and lead capture.
Connect catalog
Connect your catalog, product context, and WhatsApp setup.
AI discovery
Customers discover products through AI-powered WhatsApp chat.
Capture leads
Every enquiry becomes a structured lead your team can follow up on.
Everything above, one plan
₹2,499/month
Ordering, checkout, and payment workflows launching soon.
Why brands use Merchat.
Less manual chat chaos, more structured discovery, and a clear path from enquiry to follow-up.
Stop missing after-hours enquiries.
Make product discovery effortless inside chat.
Reduce repetitive sales questions with AI.
Turn every conversation into a structured lead.
Give your team a clean dashboard instead of scattered chats.
Generate campaign content without a designer.
Frequently asked questions.
Got questions about Merchat? Find answers to common enquiries about our platform, WhatsApp integration, and features.
Ready to turn WhatsApp into your showroom?
Connect your catalog and start capturing leads from WhatsApp conversations — with AI doing the heavy lifting.